Privacy Policy

1. Introduction

Digitalize Agency ("we", "us") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over it, in line with applicable data protection laws including the GDPR.

2. Data We Collect

We collect information you provide directly: name, email address, phone number, company name, project details, and budget, when you submit a contact form, request a quote, or place an order. We also automatically collect limited technical data (IP address, browser type, pages visited) via standard server logs and cookies for analytics purposes.

3. How We Use Your Data

We use your data to: respond to inquiries and provide quotes; deliver and manage services you have ordered; send service-related communications (order confirmations, project updates); send marketing communications if you have opted in via our newsletter, which you may unsubscribe from at any time; improve our website and services.

4. Cookies

This website uses cookies to maintain session state (e.g., keeping you logged into the admin area) and may use analytics cookies to understand site usage. You can control or disable cookies through your browser settings; disabling essential cookies may affect site functionality.

5. Third-Party Services

We may share data with trusted third-party service providers strictly to deliver our services (e.g., hosting providers, email delivery services, analytics providers). We do not sell your personal data to third parties. Any third party processing your data on our behalf is contractually required to protect it in accordance with this policy.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encrypted password storage, parameterized database queries, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., financial records for tax purposes), after which it is securely deleted or anonymized.

8. Your Rights (GDPR)

Subject to applicable law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data ("right to be forgotten"); object to or restrict certain processing; request a portable copy of your data; withdraw consent for marketing communications at any time. To exercise any of these rights, contact us via the Contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected with an updated revision date on this page.